Support

IronWolves Challenges

Need help? Start here.

Getting an account

IronWolves Challenges is invite-only. You'll need a team invite code from your group's admin — ask them for it, then enter it on the sign-up screen along with your email, a password, and your display name.

Common issues

• "Email already in use" — that email already has an account. Try signing in instead, or ask your admin if you're not sure.
• "Invite code isn't right" — double-check with your admin; codes are sometimes rotated.
• Can't sign in — double-check your email and password. If your account was disabled by an admin, ask them to re-enable it.
• A run isn't showing up — make sure it's actually in the Apple Health app, then reopen IronWolves Challenges. Runs sync when the app comes to the foreground, not continuously in the background.
• Forgot your password — there's no self-service reset yet; ask an admin for help.

Requesting admin access

If you manage challenges or the team roster, ask an existing admin to grant you access from the web admin panel — sign in there afterward with the same email and password you use in the app.